Patient Access Specialist

Henry Ford Health; Farmington Hills (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a front desk clerk to welcome patients, check in, collect documentation, and support busy medical offices. This role is based in a hospital/clinic environment where teamwork and patient care are priorities.

As the first point of contact, you will verify demographic and insurance information, schedule appointments, process charges, collect co-pays, and assist with clerical tasks, contributing to smooth patient care and operations.

Qualifications

• High School diploma equivalency or 1 year of job-specific experience.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, insurance authorizations, and precertifications.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Education

High School diploma or equivalent

1 year of applicable job-specific experience

Job description

Henry Ford Health in Michigan is seeking a front desk clerk to welcome patients, check in, collect documentation, and support busy medical offices. This role is based in a hospital/clinic environment where teamwork and patient care are priorities.

As the first point of contact, you will verify demographic and insurance information, schedule appointments, process charges, collect co-pays, and assist with clerical tasks, contributing to smooth patient care and operations.