Medical Front Desk & Scheduling Coordinator

Arkansas-Central-Primary-Care; Jacksonville (AR); Presencial; USD 30.000 - 38.000; Jornada completa

Descripción de la vacante

Arkansas-Central-Primary-Care is seeking a patient services coordinator to update demographics in the EMR, verify insurance eligibility, collect payments, and schedule follow-ups. The role involves greeting patients, assisting with registrations, and routing to appropriate clinic areas.

Responsibilities also include documenting missing information, scanning IDs, answering calls, and maintaining secure handling of prescriptions and records in a professional healthcare setting.

Formación

• Knowledge of medical terminology.
• Knowledge of insurance.
• Customer service skills.
• Basic computer and ten key skills.
• Ability to multi-task.
• Professional phone etiquette and compassionate attitude.

Responsabilidades

• Update patient demographic information on EMR software for both new and established patients before their scheduled appointments.
• Verify insurance eligibility through computer system and, if needed, notify insurance representative for assistance.
• Collect copays and balances due on accounts.
• Greet patients and direct them to waiting areas.
• Check patients in for scheduled appointments by verifying demographics and insurance details.
• Scan IDs and insurance cards into the system for new patients.
• Answer incoming calls regarding prescriptions, records, follow-ups and general information.

Conocimientos

Medical terminology

Customer service

Computer skills

Ten key skills

Phone etiquette

Compassionate attitude

Insurance knowledge

Educación

High School Diploma or GED

Descripción del empleo

Arkansas-Central-Primary-Care is seeking a patient services coordinator to update demographics in the EMR, verify insurance eligibility, collect payments, and schedule follow-ups. The role involves greeting patients, assisting with registrations, and routing to appropriate clinic areas.

Responsibilities also include documenting missing information, scanning IDs, answering calls, and maintaining secure handling of prescriptions and records in a professional healthcare setting.