Patient Services Front Desk Associate (Part-Time)

Learning To Achieve Wellness Inc; Saint Augustine (FL); On-site; USD 25,000 - 26,000; Part time

Job summary

Learning to Achieve Wellness (LTAW) is seeking a part-time Front Desk to greet patients, answer phones, schedule appointments, and collect payments at our Saint Augustine location. You will manage patient communications using WEAVE and handle check-in/check-out in AdvancedMD while maintaining a professional reception area.

The role requires strong verbal and written communication, reliability, and comfort with technology.

Qualifications

• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Dependable and punctual with excellent organization.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Serve as the first point of contact for patients entering the office.
• Provide excellent customer service and a positive patient experience.
• Maintain a professional, welcoming, and organized reception area.
• Answer incoming calls professionally and courteously.
• Use WEAVE to manage calls, patient communications, and text messages.
• Take and relay messages accurately.
• Make appointment reminder and follow-up calls as needed.
• Respond to routine patient inquiries and direct clinical questions to the appropriate staff member.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

AdvancedMD

WEAVE

Job description

Learning to Achieve Wellness (LTAW) is seeking a part-time Front Desk to greet patients, answer phones, schedule appointments, and collect payments at our Saint Augustine location. You will manage patient communications using WEAVE and handle check-in/check-out in AdvancedMD while maintaining a professional reception area.

The role requires strong verbal and written communication, reliability, and comfort with technology.