Front Office & Patient Experience Specialist

RURAL HEALTH CARE INC dba Aza Health; Saint Augustine (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

St. Augustine Medical in Saint Augustine, FL, is seeking a Front Office Specialist for a full-time shift (Mon–Thu, 8:00 am–6:30 pm). The role involves multi-function front desk duties, patient greeting, telephone message handling, and assisting with paperwork and billing processes.

Translation support and appointment confirmations are part of the responsibilities. The position emphasizes customer service, teamwork and accurate data entry to ensure smooth patient flow and billing accuracy within

Responsibilities

• Greet patients in a polite, prompt and helpful manner.
• Receive and take accurate telephone messages.
• Direct customers to the appropriate resources when necessary.
• Assist patients with necessary paperwork as needed.
• Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
• Informs appropriate nursing staff of the patient’s arrival.
• Enters all information and verifies information for billing and records purposes.
• Translation
• Confirming appointments

Job description

St. Augustine Medical in Saint Augustine, FL, is seeking a Front Office Specialist for a full-time shift (Mon–Thu, 8:00 am–6:30 pm). The role involves multi-function front desk duties, patient greeting, telephone message handling, and assisting with paperwork and billing processes.

Translation support and appointment confirmations are part of the responsibilities. The position emphasizes customer service, teamwork and accurate data entry to ensure smooth patient flow and billing accuracy within