Front Desk (104264)

Paycom; Saint Joseph, Northern (MO, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Paycom in Saint Joseph, MO is seeking a front desk clerk to perform routine clerical and administrative tasks in answering phones, greeting patients, and assisting with data entry. The role requires accuracy, professional communication, and adherence to HIPAA guidelines.

Proficiency with MS Office is preferred for daily office operations. Strong interpersonal skills and reliability are essential to provide excellent customer service in a clinical setting, while ensuring compliance with relevant

Qualifications

• 1+ year of retail or clinical front desk experience.
• Detail oriented, professional attitude and reliability.
• Interpersonal skills to support customer service needs.
• Ability to communicate effectively in English, verbally and in writing.
• Proficiency with MS Office (Excel, Word, Outlook).
• Knowledge of HIPAA guidelines and state/federal regulations.

Responsibilities

• Answers central telephone system and directs calls.
• Receives public, answers questions in person and by phone.
• Performs data processing and record-keeping tasks.
• Composes, types and edits correspondence and reports.
• Assists patients with use of practice/clinic facilities.
• Adheres to safety policies and high quality customer service.
• Performs other duties as needed.

Skills

Front desk experience

Customer service

Interpersonal skills

English communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

# Front Desk (104264)Saint Joseph-Belt - St. Joseph , MO 64506Start Date 09/24/2026## OverviewSalary Range$18.00 - $20.00Position TypeFull TimeCategoryHealth Care## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Maintains office procedures and assists with administrative tasks.* Answers central telephone system and directs calls accordingly.* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.* Operates office machines and computers as required to ensure patients are processed correctly and effectively.* Duplicates and distributes materials as necessary.* Composes, types and edits correspondence, reports, memoranda and other material.* Assists patients with the use of the practice / clinic facilities or services.* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** One (1)+ year of retail or clinical front desk experience, preferred**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.