Patient Intake & Front Desk Specialist

Paylocity; Creve Coeur (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Paylocity is seeking a friendly Front Desk Receptionist to be the welcoming face of our healthcare facility in Creve Coeur, MO. The role focuses on outstanding customer service, efficient front desk operations, and supporting clinical workflows to ensure smooth patient care.

Responsibilities include greeting patients, checking in/out, scheduling, handling intake, and coordinating with clinical staff. A High School Diploma or equivalent and a year of customer service experience are preferred;

Qualifications

• High School Diploma or equivalent.
• Minimum one year of customer service experience preferred but not required.
• Experience with practice management software is desirable.
• Excellent customer service skills and professionalism.
• Ability to multitask in a busy environment.

Responsibilities

• Greet patients and visitors warmly and create a welcoming environment.
• Manage front desk operations including check-in/check-out.
• Handle patient intake accurately and efficiently.
• Answer calls promptly and direct inquiries appropriately.
• Schedule appointments and manage patient flow to optimize clinic operations.
• Prepare patients for appointments by verifying information and documentation.
• Assist with administrative tasks and maintain patient records.
• Collaborate with clinical staff to support patient care.
• Maintain a clean and organized reception area.

Skills

Customer service

Multitasking

Communication

Computer skills

Fast-paced

Education

High School Diploma or equivalent

Tools

Practice management software

Job description

Paylocity is seeking a friendly Front Desk Receptionist to be the welcoming face of our healthcare facility in Creve Coeur, MO. The role focuses on outstanding customer service, efficient front desk operations, and supporting clinical workflows to ensure smooth patient care.

Responsibilities include greeting patients, checking in/out, scheduling, handling intake, and coordinating with clinical staff. A High School Diploma or equivalent and a year of customer service experience are preferred;