Wellness Front Desk & Patient Experience Pro

NEXT|HEALTH; California; On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Performance-based bonuses

Health-care coverage

401(k) retirement savings plan

Paid time off

Paid holidays

Employee discounts

Training and development

Wellness resources

Job summary

NEXT|HEALTH in California is seeking a Front Desk Receptionist to provide exceptional service to our patients and ensure smooth operations. You will greet visitors, manage patient schedules, and maintain records, playing a vital role in the patient experience.

The ideal candidate has at least 1 year of experience in a medical setting, excellent communication skills, and a passion for health and wellness. We offer competitive pay at $21 per hour along with comprehensive benefits.

Qualifications

• 1+ years of experience in a medical office or healthcare setting.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and responsibilities.
• Knowledge of medical terminology and insurance billing practices.

Responsibilities

• Greet patients and visitors with a professional demeanor.
• Check in patients and verify their demographic and payment information.
• Schedule appointments and manage the clinic schedule.
• Assist patients with questions and concerns.
• Maintain patient records and update them as needed.

Skills

Communication skills

Organizational skills

Attention to detail

Customer service

Knowledge of medical terminology

Sales aptitude

Tools

Electronic medical records software

Scheduling software

Job description

About Us

At Next Health, we are redefining health optimization by integrating cutting-edge medical innovation with preventative, data-driven wellness. Through our technology-forward platform and luxury clinical environments, we empower our members to take control of their well-being with personalized longevity solutions. We are rapidly expanding across the U.S., and we are seeking visionary leaders to help scale our digital infrastructure and member experience.

About Us

At Next Health, we are redefining health optimization by integrating cutting-edge medical innovation with preventative, data-driven wellness. Through our technology-forward platform and luxury clinical environments, we empower our members to take control of their well-being with personalized longevity solutions. We are rapidly expanding across the U.S., and we are seeking visionary leaders to help scale our digital infrastructure and member experience.

Your Impact

As the Front Desk Receptionist at Next Health, you will be the first point of contact for our patients, visitors, and vendors. You will play a critical role in creating a positive patient experience and ensuring that our operations run smoothly.

Job Description

As the Front Desk Receptionist, you will be responsible for:

Greeting patients and visitors with a welcoming and professional demeanor

Checking in patients and verifying their demographic and payment information

Scheduling appointments and managing the clinic schedule

Assisting patients with questions and concerns

Maintaining patient records and updating them as needed.

Coordinating with other departments and healthcare providers to ensure seamless patient care.

What To Expect

In this role, you can expect to:

Interact with a diverse group of patients and visitors

Manage multiple tasks and responsibilities simultaneously

Use electronic medical records and scheduling software

Work closely with other departments and healthcare providers

Provide excellent customer service and patient care

What You’ll Bring

We're looking for someone who has:

1+ years of experience in a medical office or healthcare setting

Excellent communication and interpersonal skills

Strong attention to detail and organizational skills

Ability to manage multiple tasks and responsibilities

Experience with electronic medical records and scheduling software

Knowledge of medical terminology and insurance billing practices

A passion for providing exceptional customer service and patient care

Aptitude for sales

Passion for and knowledge of health & wellness services.

Exceptional at customer service.

Display a genuine interest in helping other people.

Excited to learn new things and be on the cutting edge of health & wellness.

Our Culture & Perks

We're a patient-centered healthcare facility with a culture that values excellence, compassion, and teamwork. We offer:

• OUTSTANDING compensation package available!
• Exciting GROWTH prospects for advancement as we expand our operations!
• A supportive and inclusive work environment
• Meaningful work that makes a difference for our patients
• Performance Based Bonuses
• Healthcare coverage
• 401(k) retirement savings plan
• Paid Time Off
• Paid Holidays
• Employee discounts
• Training and development
• Wellness resources
  
  
  

Expected Compensation

The expected compensation for this position is $21 per hour, plus benefits.

Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Additional Information:

As part of our selection process, all candidates may be required to participate in an in-person interview with a Next Health representative at one of our locations, whenever possible, prior to a final hiring decision.

Next Health is an Equal Opportunity employer, committed to promoting a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

We are dedicated to ensuring equal employment opportunities for all applicants and employees, including those with criminal histories, arrest records, or conviction records, in accordance with relevant laws. This includes compliance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

Qualified individuals with a disability who require assistance during the application or recruitment process, have the right to request a reasonable accommodation. Please submit your request to [e-mail].

We kindly ask that applicants refrain from calling our office regarding job inquiries. All application-related questions should be directed to [e-mail]. Thank you for your understanding.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.