Patient Services Front Desk Administrator (PT Clinic)

Peakorthopt; Torrance (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance: Comprehensive medical, dental, and vision coverage

401(k) Retirement Plan: Employer-sponsored plan

Paid Time Off: 5 vacation days

Paid Sick Leave: 5 days annually

Paid Holidays: 6 paid holidays per year

Continuing Education Support: Opportunities for professional growth

Collaborative, Supportive Team Environment: Dedicated staff valuing teamwork

Job summary

Peakorthopt, located in Torrance, CA, is seeking an experienced Front Desk Administrator to enhance patient experience and manage office operations. The ideal candidate will have strong communication and organizational skills and experience in a healthcare setting.

The role encompasses managing patient scheduling, verifying insurance, collecting payments, and ensuring a welcoming environment. Benefits include health insurance, a 401(k) plan, and opportunities for continuing education.

Qualifications

• Minimum of 3 years of experience in a physical therapy clinic, medical office, or similar healthcare setting.
• Strong understanding of medical terminology, insurance verification, and scheduling processes.
• Professional, positive, and patient-focused demeanor.

Responsibilities

• Greet patients and visitors with warmth and professionalism, ensuring a positive first impression.
• Manage front desk operations, including patient check-in, check-out, scheduling, and appointment reminders.
• Verify insurance benefits and obtain authorizations.
• Collect copays or outstanding balances.

Skills

Patient scheduling and coordination

Insurance verification and authorization management

Data entry and documentation accuracy

Strong communication and interpersonal skills

Customer service and problem-solving abilities

Education

High School degree (Associate or Bachelor degree preferred)

Tools

Electronic medical records (EMR) systems

Job description

Peakorthopt, located in Torrance, CA, is seeking an experienced Front Desk Administrator to enhance patient experience and manage office operations. The ideal candidate will have strong communication and organizational skills and experience in a healthcare setting.

The role encompasses managing patient scheduling, verifying insurance, collecting payments, and ensuring a welcoming environment. Benefits include health insurance, a 401(k) plan, and opportunities for continuing education.