Front Desk Receptionist — Patient Care & Admin (FT)

Ventura-Orthopedics-; Ventura (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Health insurance benefits

401(k) retirement plan

Flexible Spending Account (FSA)

Life insurance

Uniform allowance

Professional development opportunities

Career growth opportunities

Competitive compensation

Job summary

Ventura Orthopedics is seeking a Front Desk Receptionist to greet patients, manage scheduling, and support daily clinic operations. You will be the first point of contact, delivering a friendly, efficient experience in a fast-paced orthopedic setting.

Responsibilities include check-in, demographics and insurance verification, cash handling, and coordination with providers and staff. This role requires strong communication, organization, and a professional demeanor.

Qualifications

• High School Diploma or GED required.
• 12 to 18 months of customer service, medical office, receptionist, front office, or related experience preferred.
• Proficiency with computers, office equipment, and data entry systems.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Check in patients accurately and efficiently.
• Welcome patients and provide exceptional customer service.
• Verify and update patient demographics and insurance information.
• Collect patient balances, co-payments, co-insurance, and surgery fees.
• Schedule walk-in appointments as needed.
• Verify no-show appointments and update scheduling records.
• Log and track films and other medical records received.
• Obtain and verify eligibility and benefits when necessary.
• Scan and upload patient documents, identification, and insurance cards.
• Verify claims mailing addresses and patient information.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Computers & data entry systems

Job description

Ventura Orthopedics is seeking a Front Desk Receptionist to greet patients, manage scheduling, and support daily clinic operations. You will be the first point of contact, delivering a friendly, efficient experience in a fast-paced orthopedic setting.

Responsibilities include check-in, demographics and insurance verification, cash handling, and coordination with providers and staff. This role requires strong communication, organization, and a professional demeanor.