Patient Services Floater — Scheduling & Front Desk Expert

Olympic Sports and Spine; Tacoma (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training program

Excellent benefits

Job summary

Olympic Sports & Spine is seeking a Patient Service Representative - Float to provide fill-in coverage across 24 clinics. The role emphasizes exceptional customer service, proactive scheduling, and accurate insurance verification in a fast-paced medical setting.

As a full-time PSR Float, you will support multiple clinics with a comprehensive training program and ongoing support. The position offers a competitive salary and benefits, with hours typically Monday–Friday, starting as early as 7:00

Qualifications

• Minimum High School graduation or equivalent AND three years of experience in an appropriately related position OR Equivalent education/experience
• Experience in medical scheduling and front desk duties is preferred

Responsibilities

• Process all activity related to OSS’s patient services including calls, scheduling, insurance verification, follow-up, chart maintenance, filing and communication with referral sources
• Manage high-volume patient scheduling: handle incoming calls, collect information for treatment/billing, verify insurance and obtain authorizations when needed
• Print and file reports, balance cash daily, pull charts for next day’s appointments, and coordinate with billing and treating staff

Skills

Customer service

Scheduling

Multitasking

Communication

Medical scheduling experience

Education

High School diploma or equivalent

Tools

Outlook

Job description

Olympic Sports & Spine is seeking a Patient Service Representative - Float to provide fill-in coverage across 24 clinics. The role emphasizes exceptional customer service, proactive scheduling, and accurate insurance verification in a fast-paced medical setting.

As a full-time PSR Float, you will support multiple clinics with a comprehensive training program and ongoing support. The position offers a competitive salary and benefits, with hours typically Monday–Friday, starting as early as 7:00