Patient Services Floater — Clinic Concierge

One Community Health Sacramento; Sacramento (CA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

One Community Health Sacramento is seeking a patient-focused medical receptionist to serve as a resident expert in delivering timely information and services to patients and clients. This on-site role supports multiple sites in Sacramento and requires flexibility to cover Midtown, Carmichael, and Arden as needed.

Responsibilities include verifying demographics and insurance, communicating delays, collecting co-pays, explaining financial responsibilities, answering phones, and maintaining patient

Qualifikationen

• High school diploma or equivalent (required)
• 3 years previous medical secretarial/office experience (required)
• Active CPR, BLS Certification (required)
• AA degree preferred (optional)

Aufgaben

• Provide information and services to patients courteously and promptly
• Take initiative to seek assistance as needed and inform patients of who will help
• Maintain strict patient confidentiality at all times
• Verify and update patient demographics and insurance information
• Communicate appointment delays and wait times to patients and providers
• Verify patient insurance eligibility and co-payment (HMO/PPO/Managed Care)
• Create daily batch and collect co-pay, provide receipts, and obtain card authorization
• Explain terms and conditions of services and financial responsibility
• Answer phones as needed

Ausbildung

High school diploma or equivalent

AA degree (preferred)

Jobbeschreibung

One Community Health Sacramento is seeking a patient-focused medical receptionist to serve as a resident expert in delivering timely information and services to patients and clients. This on-site role supports multiple sites in Sacramento and requires flexibility to cover Midtown, Carmichael, and Arden as needed.

Responsibilities include verifying demographics and insurance, communicating delays, collecting co-pays, explaining financial responsibilities, answering phones, and maintaining patient