Multi-Site Float Patient Services Specialist

One Community Health; Sacramento (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

One Community Health is seeking a patient services associate to provide information and services to patients at our Sacramento clinics. This on-site role operates across Midtown, Carmichael, and Arden locations and requires flexibility in scheduling.

Responsibilities include verifying demographics and insurance, communicating wait times, handling co-pays, and maintaining confidentiality while assisting patients and providers to ensure smooth operations.

Qualifications

• High school diploma or equivalent.
• 3 years previous medical secretarial/office experience.
• Active CPR, BLS Certification.

Responsibilities

• Promptly and courteously provide information and services requested by patients.
• Seek assistance when needed and keep patients informed to minimize inconvenience.
• Maintain patient confidentiality at all times.
• Verify and update patient demographic and insurance information.
• Communicate appointment delays and wait times to patients.
• Verify insurance eligibility and co-payment.
• Handle daily batch collections, receipts, and card authorizations as needed.
• Explain terms of services and financial responsibility.
• Answer phones as needed.

Education

High school diploma or equivalent

3 years medical secretarial/office experience

Active CPR, BLS Certification

Job description

One Community Health is seeking a patient services associate to provide information and services to patients at our Sacramento clinics. This on-site role operates across Midtown, Carmichael, and Arden locations and requires flexibility in scheduling.

Responsibilities include verifying demographics and insurance, communicating wait times, handling co-pays, and maintaining confidentiality while assisting patients and providers to ensure smooth operations.