Flexible On-site Float Patient Services Specialist

One Community Health - CA; Rancho Murieta (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

One Community Health in Sacramento, CA is seeking a patient services specialist to join our on-site team. You will provide information and services to patients, verify demographics and insurance, and handle routine front desk duties across multiple sites.

The role requires a high school diploma, 3 years of medical secretarial/office experience, and CPR/BLS. You must be flexible to work at Midtown, Carmichael, or Arden locations with varied hours.

Qualifications

• High school diploma or equivalent.
• 3 years previous medical secretarial/office experience required.
• Active CPR and BLS certification required.

Responsibilities

• Promptly and courteously provide information and services requested by patients.
• Seek assistance when needed and inform patients of who is helping to minimize inconvenience.
• Maintain strict patient confidentiality at all times.
• Verify and update patient demographics and insurance information.
• Communicate appointment delays and wait times to patients and providers.
• Verify patient insurance eligibility and co-payment (HMO/PPO/Managed Care).
• Create daily batch, collect co-pay, provide receipts, and obtain card authorization as needed.
• Explain terms and conditions of services and financial responsibility.
• Answer phones as needed.

Education

High school diploma or equivalent

Job description

One Community Health in Sacramento, CA is seeking a patient services specialist to join our on-site team. You will provide information and services to patients, verify demographics and insurance, and handle routine front desk duties across multiple sites.

The role requires a high school diploma, 3 years of medical secretarial/office experience, and CPR/BLS. You must be flexible to work at Midtown, Carmichael, or Arden locations with varied hours.