Patient Services & EHR Coordinator

Advocate Health Care; Elgin (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Advocate Health Care in Elgin, IL seeks an admissions clerk responsible for creating the initial electronic health record, registering patients, verifying demographics and insurance, collecting co-pays, and ensuring HIPAA confidentiality to support safe and timely care.

The role requires strong customer service, attention to detail, and ability to work in a fast-paced environment, with knowledge of insurance basics and ability to explain financial responsibilities to patients.

Qualifications

• HIPAA and privacy awareness required.
• Knowledge of EMTALA, patient rights, and insurance terms.

Responsibilities

• Create the initial electronic health record for the patient chart.
• Register patients and verify demographics, guarantor, and insurance information.
• Discuss and collect co-pays and out-of-pocket responsibilities.
• Maintain confidentiality per HIPAA.

Skills

HIPAA compliance

Customer service

Attention to detail

Communication skills

Multitasking

Medical terminology

Education

High School Diploma

Tools

Epic EMR

Insurance verification tools

Microsoft Office

Job description

Advocate Health Care in Elgin, IL seeks an admissions clerk responsible for creating the initial electronic health record, registering patients, verifying demographics and insurance, collecting co-pays, and ensuring HIPAA confidentiality to support safe and timely care.

The role requires strong customer service, attention to detail, and ability to work in a fast-paced environment, with knowledge of insurance basics and ability to explain financial responsibilities to patients.