Patient Services Desk Specialist

Mayo Clinic; Mankato (MN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Mayo Clinic is seeking an administrative scheduling professional to support patient visits and coordinate daily activities in a multispecialty medical practice. The role emphasizes patient prep, data entry, and communication with care teams.

Candidates should have a high school diploma or GED with customer service experience; an Associate's degree is preferred. Proficiency with Windows-based software and EHR is expected. Willingness to travel may be required.

Qualifications

• High school diploma or GED with one year of customer service experience.
• Associate degree preferred, healthcare-related coursework helpful.
• Proficiency with Windows-based software and basic intranet use.

Responsibilities

• Facilitates patient visits and coordinates scheduling with the care team.
• Verifies patient demographics and insurance information at check-in.
• Communicates scheduling changes and handles ABN forms and insurance verification.
• Navigates multiple electronic applications and devices to assist patients.

Skills

Customer service

Administrative support

Communication

Education

High school diploma or GED

Associate's degree preferred

Tools

Windows-based applications

Electronic Health Records (EHR)

Job description

Mayo Clinic is seeking an administrative scheduling professional to support patient visits and coordinate daily activities in a multispecialty medical practice. The role emphasizes patient prep, data entry, and communication with care teams.

Candidates should have a high school diploma or GED with customer service experience; an Associate's degree is preferred. Proficiency with Windows-based software and EHR is expected. Willingness to travel may be required.