Patient Services Desk Coordinator

Mayo Clinic; Scottsdale (AZ); Vor Ort; USD 43.000 - 59.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

HSA/FSAs

Retirement plan

Zusammenfassung

Mayo Clinic in Scottsdale, AZ seeks an administrative professional to facilitate patient visits and support the health care team. You will coordinate complex appointment schedules and patient flow, verify demographics and insurance, and manage communications and materials with accuracy and empathy.

The role requires a high school diploma or GED with at least one year of customer service experience, plus familiarity with Windows-based systems and electronic health records.

Qualifikationen

• High school diploma or GED required with 1 year of customer service experience.
• Associates degree preferred in healthcare-related field or administrative role.
• Experience with electronic health records and basic computer skills beneficial.

Aufgaben

• Facilitates patient visits and supports health care providers by coordinating appointments and patient flow.
• Verifies patient demographics and insurance information and communicates scheduling changes.
• Processes ABN forms, insurance verification, and manages patient communications and materials.
• Navigates multiple electronic applications and devices to assist patients and staff.
• May require cross-coverage and travel depending on location and shift.

Kenntnisse

Customer service

Communication

Multitasking

Ausbildung

High school diploma or GED

Associate's degree preferred

Tools

Electronic health records

Windows-based applications

Jobbeschreibung

Mayo Clinic in Scottsdale, AZ seeks an administrative professional to facilitate patient visits and support the health care team. You will coordinate complex appointment schedules and patient flow, verify demographics and insurance, and manage communications and materials with accuracy and empathy.

The role requires a high school diploma or GED with at least one year of customer service experience, plus familiarity with Windows-based systems and electronic health records.