Patient Services & Data Support Supervisor

C093 Oldham County Health Department; Kentucky; On-site; USD 28,000 - 34,000; Full time

Job summary

Oldham County Health Department is seeking a supervisory professional to oversee a staff of support associates and maintain the Patient Services Reporting System for clients served by the department. The role involves data entry for patient registration, fee collection, and generating charges, plus accounting of payments.

You will supervise staff in medical, environmental, WIC or Home Health programs, provide training, interpret policies, coordinate clinics, orient new hires, and evaluate

Qualifications

• Education: High School Diploma or GED.
• Experience: 5 years in medical/public administrative setting.
• Substitution: additional education may substitute for experience.
• Post-employment credentials must be obtained/maintained.

Responsibilities

• Oversee support staff in maintaining the Patient Services Reporting System.
• Develop and revise work schedules; approve absences.
• Interpret agency policies and procedures for staff.
• Attend meetings to learn PSRS changes and records management policy.
• Provide technical assistance and on-the-job training for staff.
• Coordinate activities with program staff; schedule clinics.
• Provide orientation for new staff and manage staff communications.
• Maintain correspondence through newsletters, meetings and memoranda.
• Conduct staff meetings as needed; evaluate employee performance.
• Evaluate support services processes to improve operations.
• Interview prospective employees and make hiring recommendations.
• Monitor uncollectible receivables and schedule clinics.

Skills

Public administration experience

Education

High School Diploma or GED

Tools

Electronic office equipment

Professional software

Job description

Oldham County Health Department is seeking a supervisory professional to oversee a staff of support associates and maintain the Patient Services Reporting System for clients served by the department. The role involves data entry for patient registration, fee collection, and generating charges, plus accounting of payments.

You will supervise staff in medical, environmental, WIC or Home Health programs, provide training, interpret policies, coordinate clinics, orient new hires, and evaluate