Public Health Administrative Support Specialist

C304 Purchase District Health Department; Forest Hill (KY); On-site; USD 38,683,000 - 48,110,000; Full time

Job summary

Purchase District Health Department is hiring for an entry-level position that supports patient services. The role involves answering calls, scheduling appointments, data entry, and assisting the public with information and referrals.

The incumbent will participate in on-the-job training and will be expected to obtain necessary credentials as required by the department. This is a full-time position located at the health department offices.

Qualifications

• High school diploma or GED required.
• No prior experience required.
• On-the-job training provided.

Responsibilities

• Prepare routine letters, labels and materials.
• Answer a multi-line phone system and direct callers.
• Data entry of patient information and records.
• Interact with patients and the public; schedule appointments.
• Collect fees and manage payments.
• Direct clients to appropriate staff.

Skills

Data entry

Phone handling

Customer service

Education

High School Diploma or GED

Tools

EHMIS

PSRS

Job description

Purchase District Health Department is hiring for an entry-level position that supports patient services. The role involves answering calls, scheduling appointments, data entry, and assisting the public with information and referrals.

The incumbent will participate in on-the-job training and will be expected to obtain necessary credentials as required by the department. This is a full-time position located at the health department offices.