Patient Services Operations Supervisor

chfs; Kentucky; On-site; USD 28,000 - 35,000; Full time

Job summary

CHFS in Kentucky's Oldham County Health Department seeks a supervisory administrator to oversee a team of support associates managing the Patient Services Reporting System. You’ll supervise data entry, fee collection, and billing, coordinate with clinical and environmental programs, and ensure records compliance.

Work involves staff scheduling, training, and performance evaluations. Applicants need a high school diploma or GED and at least five years in a medical or administrative office setting

Qualifications

• High School Diploma or GED.
• Five (5) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.
• Additional education may substitute for the required experience on a year-for-year basis.

Responsibilities

• Oversee support staff assigned in the maintenance of the Patient Services Reporting System for clients provided by the health department; Develop and revise work schedules and assignments to meet staffing and program needs and approves requests for absences; Interpret agency policies, goals and procedures for staff; Attends appropriate meetings to learn of changes in PSRS, procedural and policy changes and records management changes; Provide technical assistance and on the job training for support staff; Coordinates activities of support staff with program staff and may schedule clinics and arrange for special providers; Provide and arrange orientation for new support staff; Maintain correspondence with support staff through newsletter, staff meetings and memorandums; Conducts staff meeting as deemed necessary; Evaluate the performance of employees supervised according to job standards, agency goals and performance achieved; Evaluates the support services functions and processes to ens

Skills

Staff supervision

Data entry

Healthcare admin

Education

High School Diploma or GED

Job description

CHFS in Kentucky's Oldham County Health Department seeks a supervisory administrator to oversee a team of support associates managing the Patient Services Reporting System. You’ll supervise data entry, fee collection, and billing, coordinate with clinical and environmental programs, and ensure records compliance.

Work involves staff scheduling, training, and performance evaluations. Applicants need a high school diploma or GED and at least five years in a medical or administrative office setting