Patient Services Coordinator/UKHC

UK HealthCare; Lexington (KY); On-site; USD 38,000 - 46,000; Full time

Job summary

UK HealthCare in Lexington, KY is seeking a patient services coordinator responsible for gathering medical records, scanning documents, and coordinating referrals. The role also involves scheduling multiple appointments and answering patient calls.

The ideal candidate will have strong interpersonal communication skills and experience in healthcare customer service, with knowledge of medical terminology preferred. Collaboration within a multidisciplinary team is essential.

Qualifications

• Knowledge of medical terminology.
• Experience in healthcare customer service is preferred.
• Ability to coordinate and schedule multiple appointments.

Responsibilities

• Coordinate patient services, including gathering medical records and scanning documents.
• Make referrals to other healthcare facilities.
• Coordinate and schedule multiple appointments and answer phone calls.
• Work effectively within a multidisciplinary team and maintain strong interpersonal communication.

Skills

Interpersonal communication

Customer service

Team collaboration

Medical terminology

Job description

This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills.

Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.