Patient Services & Scheduling Coordinator

University of Kentucky; Lexington, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

University of Kentucky is seeking a patient services coordinator to support appointment scheduling, medical records gathering, and referrals within a multidisciplinary healthcare team. The role emphasizes strong interpersonal communication and customer service in a clinical setting.

Candidate should have at least 6 months of healthcare-related customer service experience; medical terminology knowledge is preferred, and the position follows a weekday schedule with standard office hours.

Qualifications

• Requires at least 6 months of customer service, medical office, or care coordination experience.
• Medical terminology knowledge/experience preferred.
• Customer service experience in healthcare preferred.

Responsibilities

• Coordinate patient services including gathering medical records and scanning.
• Make referrals to other healthcare facilities.
• Coordinate and schedule multiple appointments and answer phone calls.

Skills

Customer service

Interpersonal communication

Medical terminology knowledge

Team collaboration

Scheduling in clinical settings

Job description

University of Kentucky is seeking a patient services coordinator to support appointment scheduling, medical records gathering, and referrals within a multidisciplinary healthcare team. The role emphasizes strong interpersonal communication and customer service in a clinical setting.

Candidate should have at least 6 months of healthcare-related customer service experience; medical terminology knowledge is preferred, and the position follows a weekday schedule with standard office hours.