Patient Services Coordinator — Seamless Care & Growth

PT Solutions Physical Therapy; Port Washington (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K match

PTO & Sick Leave

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy seeks a Patient Service Coordinator to bridge patients, providers, and insurers, ensuring seamless care access. You’ll verify coverage, secure authorizations, coordinate referrals, and optimize schedules to support efficient patient experiences.

The role offers growth within a nationwide physical therapy practice, with benefits including health coverage, retirement plans, and paid time off. Full-time, 40 hours/week, Monday–Friday, in Wisconsin.

Qualifications

• 1-2 years of customer service experience, healthcare experience preferred.
• High School diploma or GED required.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow processes for Insurance Verification and benefits management.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Skills

Customer service

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy seeks a Patient Service Coordinator to bridge patients, providers, and insurers, ensuring seamless care access. You’ll verify coverage, secure authorizations, coordinate referrals, and optimize schedules to support efficient patient experiences.

The role offers growth within a nationwide physical therapy practice, with benefits including health coverage, retirement plans, and paid time off. Full-time, 40 hours/week, Monday–Friday, in Wisconsin.