Patient Services Coordinator: Seamless Care & Growth Path

PT Solutions Physical Therapy; Gainesville (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401K with match

Paid Time Off (PTO)

Sick Leave / EIB

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in the United States seeks a dedicated Patient Service Coordinator to bridge patients, providers, and insurers. You’ll verify insurance, obtain authorizations, coordinate referrals, and help patients access care with accuracy and empathy.

You will manage payments, benefits, and scheduling while upholding HIPAA guidelines. The role offers competitive hourly pay, benefits, and opportunities for growth within a nationwide physical therapy practice.

Qualifications

• High School diploma or GED required.
• 1-2 years of customer service experience, healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Skills

Customer service

Communication

HIPAA compliance

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in the United States seeks a dedicated Patient Service Coordinator to bridge patients, providers, and insurers. You’ll verify insurance, obtain authorizations, coordinate referrals, and help patients access care with accuracy and empathy.

You will manage payments, benefits, and scheduling while upholding HIPAA guidelines. The role offers competitive hourly pay, benefits, and opportunities for growth within a nationwide physical therapy practice.