Patient Services Coordinator - Scheduling & Insurance

FYZICAL Therapy & Balance Centers; Lubbock (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

FYZICAL Therapy & Balance Centers is seeking a Customer Service Representative in Lubbock, TX, to support patients and staff by scheduling appointments and handling inquiries. The role requires excellent communication skills and multitasking abilities.

The ideal candidate should have a high school diploma and transportation. Responsibilities include managing patient data, verifying insurance, and acting as a liaison between patients and physicians.

Qualifications

• High school diploma or equivalent (or GED) required.
• Valid driver’s license and reliable transportation is essential.
• Strong communication and multitasking abilities.

Responsibilities

• Handle patient scheduling and manage multi-phone line.
• Collect and verify insurance information from patients.
• Act as liaison between patients and physicians.

Skills

Excellent communication

Multitasking

Detail-oriented

Empathy toward patients

Education

High school diploma or equivalent (or GED)

Job description

FYZICAL Therapy & Balance Centers is seeking a Customer Service Representative in Lubbock, TX, to support patients and staff by scheduling appointments and handling inquiries. The role requires excellent communication skills and multitasking abilities.

The ideal candidate should have a high school diploma and transportation. Responsibilities include managing patient data, verifying insurance, and acting as a liaison between patients and physicians.