Front Desk & Patient Care Specialist

FYZICAL Therapy & Balance Centers; Flower Mound (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Flower Mound, TX, seeks a Customer Service Representative to be the first and last contact for patients. You will manage scheduling, gather patient data, answer phones, verify insurance, and coordinate communications between patients and clinicians.

This role offers interaction with the public in a modern clinic and opportunities to grow within a franchise focused on patient care.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and reliable transportation needed.
• Excellent communication and multitasking abilities.

Responsibilities

• Handle patient scheduling and multi-phone line operations.
• Gather new patient data and track referrals.
• Disseminate information between patients and physicians; log reports to doctors.

Skills

Communication

Multitasking

Detail oriented

Empathy

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers in Flower Mound, TX, seeks a Customer Service Representative to be the first and last contact for patients. You will manage scheduling, gather patient data, answer phones, verify insurance, and coordinate communications between patients and clinicians.

This role offers interaction with the public in a modern clinic and opportunities to grow within a franchise focused on patient care.