Patient Services Coordinator: Clinic Scheduling & Support

UAB Medicine; Birmingham (AL); On-site; USD 22,041 - 35,817; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness program

Paid parental leave

PSLF program

Job summary

UAB Medicine in Birmingham, AL seeks an experienced clinic administrator to support operations for physicians and advanced practice providers. You may schedule patients, answer calls, enter demographics into IDX, obtain authorizations, and coordinate surgical cases in a fast-paced outpatient setting.

Required are a high school diploma and 2 years of clerical office experience; CPC/CPR preferred. Strong organizational, communication, and customer-service skills are essential, as is basic medical

Qualifications

• > High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required.
• > Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
• > Must attend all required course work assigned by management;
• > possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management;
• > be able to perform math & bookkeeping skills;
• > possess exceptional telephone & customer service skills;
• > be knowledgeable of English grammar & punctuation;
• Business Office Education or similar coursework preferred.

Responsibilities

• Schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, and schedule surgical cases.
• Arrive and check out patients in clinic, as well as collect copays.
• Communicate and perform patient follow-up as necessary.
• Work with outside staff to schedule and coordinate patient care at satellite clinics.
• May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.

Skills

Customer service

Communication

Organizational skills

Math & bookkeeping

Telephone skills

English grammar

Education

High school diploma

2 years office/clerical experience

Tools

IDX system

Job description

UAB Medicine in Birmingham, AL seeks an experienced clinic administrator to support operations for physicians and advanced practice providers. You may schedule patients, answer calls, enter demographics into IDX, obtain authorizations, and coordinate surgical cases in a fast-paced outpatient setting.

Required are a high school diploma and 2 years of clerical office experience; CPC/CPR preferred. Strong organizational, communication, and customer-service skills are essential, as is basic medical