Patient Services Coordinator | Scheduling, Billing & Care

Novant Health; Advance (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Tuition reimbursement

Job summary

Novant Health is seeking a Patient Services Coordinator III in Advance, North Carolina, to join the Neuro Sleep Clinic. This full-time role handles patient information, scheduling, billing, and front-desk support with a focus on accuracy and compassionate service.

The ideal candidate has a High School Diploma or GED, at least one year of clerical medical-office experience, and strong communication and organizational skills.

Qualifications

• High school diploma or GED required.
• At least one year of clerical experience in a medical office.
• Proficiency in EPIC and medical billing processes.
• Excellent verbal and written communication skills.
• Strong organizational skills in a fast-paced environment.
• Ability to maintain confidentiality and work with diverse teams.

Responsibilities

• Record and update patient demographics and insurance details.
• Check in and check out patients.
• Schedule and confirm appointments.
• Post charges and process co-pays; manage patient collections.
• Support other administrative functions to enhance team efficiency.
• Provide compassionate, professional assistance to patients and families.

Skills

Verbal & written communication

Organizational skills

Customer service

Team collaboration

Education

High School Diploma or GED

Tools

EPIC Systems

Medical billing software

Job description

Novant Health is seeking a Patient Services Coordinator III in Advance, North Carolina, to join the Neuro Sleep Clinic. This full-time role handles patient information, scheduling, billing, and front-desk support with a focus on accuracy and compassionate service.

The ideal candidate has a High School Diploma or GED, at least one year of clerical medical-office experience, and strong communication and organizational skills.