Patient Services & Scheduling Specialist

Novant Health; Advance (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Job summary

Novant Health is seeking a Patient Services Coordinator III in Advance, North Carolina. The role involves managing patient demographics, insurance data, and medical histories, checking patients in and out, and coordinating appointments within the Neuro Sleep Clinic.

It includes handling billing processes and supporting administrative duties in a fast-paced environment. The ideal candidate will have a High School Diploma or GED, at least one year of clerical experience in a medical office, and

Qualifications

• High school diploma or GED required.
• Minimum of one year of clerical experience in a medical office setting.
• Proficiency in medical office software, EPIC systems, and medical terminology.
• Excellent verbal and written communication skills.
• Strong organizational skills with ability to manage multiple tasks.
• Ability to interact with diverse individuals and maintain confidentiality.

Responsibilities

• Manage patient information: record and update demographics, insurance details, and medical histories.
• Check in and check out of patients.
• Coordinate appointments: schedule and confirm patient appointments.
• Handle billing and collections: post charges and process co-pays.
• Support administrative functions and cross-train in related roles.
• Deliver compassionate and professional service to patients, families, and staff.

Job description

Novant Health is seeking a Patient Services Coordinator III in Advance, North Carolina. The role involves managing patient demographics, insurance data, and medical histories, checking patients in and out, and coordinating appointments within the Neuro Sleep Clinic.

It includes handling billing processes and supporting administrative duties in a fast-paced environment. The ideal candidate will have a High School Diploma or GED, at least one year of clerical experience in a medical office, and