Patient Services Coordinator III

Novant Health; Greer (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a Patient Services Coordinator II to deliver essential administrative support in a busy medical practice in Greer, SC. You will handle calls, schedule appointments, and ensure accurate scanning of documents into the electronic medical records system.

Strong communication, organizational skills, and the ability to work with changing priorities are required. Familiarity with EPIC systems and payor coding knowledge are preferred to support daily visits and patient care.

Qualifications

• High School Diploma or GED required.
• At least one year of clerical experience in a medical office.
• Experience may be substituted with related medical administrative work.

Responsibilities

• Provide administrative support in primary area of responsibility.
• Answer and transfer incoming calls and schedule appointments.
• Scan documents into the electronic medical record and support medical records functions.
• Collaborate with team members to ensure accuracy and confidentiality.

Skills

Verbal communication

Organizational skills

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

EPIC Systems

Medical office software

Job description

What We Offer

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.


• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.


• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

What We Offer

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.


• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.


• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

What You'll Do

Novant Health is seeking a Patient Services Coordinator II to be responsible for providing administrative support in a primary area of responsibility. Responsibilities may include answering and transferring incoming phone calls, making appointments, and/or timely and accurate scanning of documents into electronic medical record and providing other related medical record functions for daily visits and dictation transfer. May be trained in other areas of the practice if needed

What We're Looking For

• Education: High School Diploma or GED, required.


• Experience: One year of clerical experience in medical office setting, required.
  
  
  
  • Other related experience may be considered in lieu of medical office experience.
  
  
  
  


• Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.


• Additional skills preferred: Proficient in use of all computer software utilized in practice.

Job Opening ID

187368