Patient Services Coordinator – Outpatient Rehab

Bon Secours Mercy Health; Lima (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Bon Secours Mercy Health in Ohio is seeking a friendly clerical teammate to support Outpatient Rehabilitation across multiple locations. The role focuses on registration, scheduling, and daily office tasks to keep patient flow smooth.

You will input patient demographics and insurance data, manage appointments, and assist with billing and records. A high school diploma or GED is required, with potential for more education and on‑the‑job training including BLS within six months.

Qualifications

• High school diploma or GED required; associates degree preferred.
• Combination of education and experience.

Responsibilities

• Register new patients with demographic and insurance details.
• Schedule referrals and appointments for PT/OT/ST across locations.
• Manage point-of-service collections and general office duties.
• Prepare medical records for scanning and maintain patient confidentiality.
• Provide courteous patient service using AIDET principles.

Skills

Customer Service

Multi-line Phone

Data Entry

Office Assist

Education

High School Diploma or GED

Associates Degree Preferred

Tools

EMR System

Job description

Bon Secours Mercy Health in Ohio is seeking a friendly clerical teammate to support Outpatient Rehabilitation across multiple locations. The role focuses on registration, scheduling, and daily office tasks to keep patient flow smooth.

You will input patient demographics and insurance data, manage appointments, and assist with billing and records. A high school diploma or GED is required, with potential for more education and on‑the‑job training including BLS within six months.