Patient Services Coordinator - Outpatient Clinic Support

CORA Physical Therapy; Plantation (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Outpatient setting

Competitive pay

Paid time off

Full benefits package

401(k) program

Tuition reimbursement

Professional development

EMR/AI tools

Job summary

CORA Physical Therapy in Plantation, FL is seeking a Patient Services Coordinator to support front desk operations. You’ll greet patients, schedule, verify benefits, and communicate care expectations while delivering friendly, efficient service.

Join a clinic that emphasizes empathy, teamwork, and professional growth. The role offers competitive pay, benefits, PTO, and opportunities for tuition reimbursement and career development in outpatient care.

Qualifications

• High school diploma or GED required.
• Recent customer service experience required.
• Proficient in Microsoft Word and Excel.
• Strong communication, organization, and time management skills.
• Reliable, honest, and adaptable in fast-paced team environments.
• Preferred: Healthcare office experience, familiarity with basic medical terminology, and fluency in Spanish.

Responsibilities

• Greet patients warmly and build rapport through in-person and phone interactions.
• Screen and answer incoming calls promptly; take messages, and relay information as needed.
• Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
• Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
• Scan insurance cards, ID cards, and relevant paperwork into patient files.
• Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
• Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

Skills

Customer service

MS Word

MS Excel

Communication

Organization

Time management

Reliability

Adaptability

Spanish

Healthcare terms

Education

High school diploma or GED

Job description

CORA Physical Therapy in Plantation, FL is seeking a Patient Services Coordinator to support front desk operations. You’ll greet patients, schedule, verify benefits, and communicate care expectations while delivering friendly, efficient service.

Join a clinic that emphasizes empathy, teamwork, and professional growth. The role offers competitive pay, benefits, PTO, and opportunities for tuition reimbursement and career development in outpatient care.