Patient Services Coordinator - Orthopedic Clinic (Part-Time)

Orthopedic Specialists of Northwest Indiana; Munster (IN); Vor Ort; USD 22.000 - 29.000; Teilzeit

Zusammenfassung

Orthopedic Specialists of Northwest Indiana is seeking a Front Desk Coordinator to support clinic operations in Munster, IN. The role centers on patient intake, scheduling, and upfront insurance verification, ensuring smooth patient flow and accurate data collection.

The ideal candidate has at least 1 year in medical reception and customer service, with basic knowledge of medical terminology and Microsoft Office. High school diploma or GED is required.

Qualifikationen

• Minimum of a high school diploma or GED required.
• 1 year of medical reception experience is required.
• 1 year of customer service experience required.
• Knowledge of healthcare insurance benefits preferred.
• Proficient with Microsoft Word, Outlook and Excel.

Aufgaben

• Create and maintain a customer-service oriented environment.
• Provide professional, friendly, and compassionate service to patients and staff in person and by phone.
• Accurately schedule and register patients.
• Obtain and verify patient insurance information and update data as needed.
• Collect patient balances, co-pays, self-pay and equipment payments per guidelines.
• Communicate via email, phone, and in person in a timely manner.
• Serve as liaison between attorneys, clinical staff, insurance companies, adjusters, nurse case managers and patients.
• Manage communication of patient progress to physicians and other parties via fax, email or phone.
• Support daily clinic operations and train staff on administrative duties and company protocols.
• Maintain flexibility to support clinic as needed.

Kenntnisse

Medical Reception

Customer Service

Medical Terminology

Computer Skills

Microsoft Word

Outlook

Excel

Healthcare Insurance

Ausbildung

High School Diploma or GED

Tools

Microsoft Word

Outlook

Excel

Jobbeschreibung

Orthopedic Specialists of Northwest Indiana is seeking a Front Desk Coordinator to support clinic operations in Munster, IN. The role centers on patient intake, scheduling, and upfront insurance verification, ensuring smooth patient flow and accurate data collection.

The ideal candidate has at least 1 year in medical reception and customer service, with basic knowledge of medical terminology and Microsoft Office. High school diploma or GED is required.