Compassionate Clinic Front Desk Coordinator

Upperline Health, Inc.; Munster (IN); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Medical, dental & vision benefits

401K

PTO

Parental leave

Weekday clinic hours

Monthly team bonus

Job summary

Upperline Health, Inc. in Munster, IN is seeking a Patient Care Coordinator to support physicians in delivering clinic-based health services. You will greet patients, check them in, schedule appointments, and help keep the front desk organized in a fast-paced environment.

This part-time role emphasizes accurate records, courteous patient contact, billing support, and collaboration with a broader care team. A compassionate, professional demeanor is essential, with reliable transportation and the

Qualifications

• Experience as a front-office receptionist or in a healthcare clinic or customer service.
• Experience in a podiatric or orthopedic practice is preferred.
• Medical billing and coding experience is highly preferred.
• Experience working in an EMR; Athenahealth is preferred.

Responsibilities

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested

Skills

Front desk receptionist

Excellent communication

Customer service

Empathetic demeanor

Team collaboration

Tools

Athenahealth

EMR systems

Job description

Upperline Health, Inc. in Munster, IN is seeking a Patient Care Coordinator to support physicians in delivering clinic-based health services. You will greet patients, check them in, schedule appointments, and help keep the front desk organized in a fast-paced environment.

This part-time role emphasizes accurate records, courteous patient contact, billing support, and collaboration with a broader care team. A compassionate, professional demeanor is essential, with reliable transportation and the