Patient Services Coordinator - Ophthalmology Clinic

UK HealthCare; Lexington (VA); On-site; USD 25,000 - 37,000; Full time

Job summary

University of Kentucky’s Ophthalmology & Visual Sciences department is seeking a Patient Services Coordinator for the Shriner’s clinic in Lexington, KY. The role focuses on coordinating patient services, gathering medical records, referrals, scanning, and scheduling multiple appointments while answering phone calls.

The ideal candidate has strong interpersonal communication, basic medical terminology knowledge, and healthcare customer service experience. Shift is Mon–Fri, 8:00 AM–5:00 PM.

Qualifications

• HS required.
• 5+ years related experience in healthcare or customer service preferred.

Responsibilities

• Coordinate patient services including gathering medical records and referrals.
• Schedule and coordinate multiple appointments and manage phone communications.
• Work within a multidisciplinary team and communicate effectively with patients and staff.

Skills

Telephone etiquette

Customer service

MS Windows

Education

HS

Tools

EPIC

Job description

University of Kentucky’s Ophthalmology & Visual Sciences department is seeking a Patient Services Coordinator for the Shriner’s clinic in Lexington, KY. The role focuses on coordinating patient services, gathering medical records, referrals, scanning, and scheduling multiple appointments while answering phone calls.

The ideal candidate has strong interpersonal communication, basic medical terminology knowledge, and healthcare customer service experience. Shift is Mon–Fri, 8:00 AM–5:00 PM.