Patient Services Coordinator/UKHC

UK HealthCare; Lexington (KY); On-site; USD 38,000 - 56,000; Full time

Job summary

UK HealthCare’s Ophthalmology & Visual Sciences department seeks a Patient Services Coordinator for the Shriner's clinic. This role coordinates patient services, including gathering medical records, scanning, referrals, scheduling multiple appointments, and answering calls.

The ideal candidate works well in a multidisciplinary team, communicates effectively, and has healthcare customer service experience. Knowledge of medical terminology is preferred.

Qualifications

• Experience coordinating patient services and medical records.
• Strong interpersonal and communication skills.
• Knowledge of medical terminology preferred; healthcare customer service experience preferred.

Responsibilities

• Coordinate patient services including gathering medical records and scanning.
• Arrange referrals to other healthcare facilities and coordinate scheduling of multiple appointments.
• Answer phone calls and provide information to patients.

Skills

Patient services coordination

Communication skills

Healthcare customer service

Job description

The Department of Ophthalmology & Visual Sciences is seeking a Patient Services Coordinator for the Shriner's clinic.

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.