Patient Services Coordinator — Medical Scheduling

X-Ray Associates of New Mexico, PC; Santa Fe (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

X-Ray Associates of New Mexico, PC in Santa Fe, NM is seeking a friendly Patient Service Representative to greet patients, register them, verify insurance details, and collect payments. You will schedule and reschedule imaging appointments, answer calls, and support multiple imaging departments with accurate record keeping.

The ideal candidate has strong customer service skills, attention to detail, and a professional, patient‑focused demeanor, with HIPAA compliance and data entry proficiency as

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Professional, courteous, and patient-focused attitude.

Responsibilities

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Skills

Customer service

Communication

Organization

Data entry

Phone etiquette

Multitasking

Patient-focused

Education

High School Diploma or GED

Job description

X-Ray Associates of New Mexico, PC in Santa Fe, NM is seeking a friendly Patient Service Representative to greet patients, register them, verify insurance details, and collect payments. You will schedule and reschedule imaging appointments, answer calls, and support multiple imaging departments with accurate record keeping.

The ideal candidate has strong customer service skills, attention to detail, and a professional, patient‑focused demeanor, with HIPAA compliance and data entry proficiency as