Evening Patient Services Scheduler - Healthcare Front Desk

X-Ray Associates of New Mexico, PC

Albuquerque (NM)

On-site

USD 19,000 - 29,000

Part time

7 days ago
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Job summary

X-Ray Associates of New Mexico, PC is seeking a friendly Medical Receptionist / Scheduler for Albuquerque, NM. This role supports patient registration, scheduling, insurance verification, and payment collection in a busy imaging office.

Responsibilities include verifying demographics and insurance, scheduling imaging appointments, collecting co-pays, answering calls, and maintaining accurate records while ensuring HIPAA compliance and professional service.

Qualifications

  • Minimum one year of customer service experience is preferred.
  • Medical office experience is advantageous.
  • Excellent communication and organizational abilities.

Responsibilities

  • Verify patient demographics, insurance information, and appointment details.
  • Collect co-pays and other patient payments.
  • Schedule and reschedule imaging appointments.
  • Make appointment reminder and confirmation calls.
  • Review exam preparation instructions with patients.
  • Answer incoming phone calls and direct callers appropriately.
  • Obtain prior authorizations and physician orders as needed.
  • Maintain accurate patient records and documentation.
  • Assist with report and image management.
  • Provide support to various imaging departments as needed.
  • Ensure compliance with HIPAA and company policies.

Skills

Customer service
Data entry
Communication
Computer skills

Education

High School Diploma or GED

Tools

Scheduling software

Job description

X-Ray Associates of New Mexico, PC is seeking a friendly Medical Receptionist / Scheduler for Albuquerque, NM. This role supports patient registration, scheduling, insurance verification, and payment collection in a busy imaging office.

Responsibilities include verifying demographics and insurance, scheduling imaging appointments, collecting co-pays, answering calls, and maintaining accurate records while ensuring HIPAA compliance and professional service.

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