Medical Receptionist / Scheduler Part-Time

X-Ray Associates of NM; Albuquerque (NM); On-site; USD 21,000 - 28,000; Part time

Job summary

X-Ray Associates of New Mexico is seeking a friendly Patient Service Representative to join our front desk team. You will greet patients, register them, verify insurance, collect payments, and schedule imaging appointments while maintaining accurate records.

The role requires strong communication, data entry accuracy, and the ability to multitask in a fast-paced healthcare environment. Prior medical office experience is preferred; HIPAA compliance is essential to protect patient privacy.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Skills

Customer service

Communication

Organization skills

Multitasking

Data entry

Education

High school diploma or GED

Job description

X-Ray Associates of New Mexico is seeking a friendly, professional, and detail-oriented Patient Service Representative (CSR) to join our team. The ideal candidate will provide exceptional customer service while assisting patients with registration, scheduling, insurance verification, and payment collection. Greet and register patients upon arrival.

Shift:

Monday - Friday 5pm - 9pm

Responsibilities:

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Requirements

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Professional, courteous, and patient-focused attitude.