Patient Services Coordinator — Medical Office Receptionist

IHA; Brighton (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to be the first point of contact for patients, delivering courteous service while supporting efficient office operations and exceptional patient care.

You will welcome patients, check in and verify registration and insurance, schedule appointments, answer phones, collect payments, and assist with MyChart and paperwork. This full-time, day shift role supports a patient-centered environment in Southeast Michigan.

Qualifications

• Education: High School Diploma or GED (or equivalent).
• Credentials/Licensure: None required.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to be the first point of contact for patients, delivering courteous service while supporting efficient office operations and exceptional patient care.

You will welcome patients, check in and verify registration and insurance, schedule appointments, answer phones, collect payments, and assist with MyChart and paperwork. This full-time, day shift role supports a patient-centered environment in Southeast Michigan.