Patient Services Coordinator (Day Shift)

IHA; Brighton (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Team-oriented culture

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will welcome visitors, verify registration and insurance, and schedule appointments.

This full-time, day-shift role supports billing, MyChart, and day-to-day office operations, working closely with providers and staff to deliver outstanding patient experience. Join a mission-driven team that values compassionate care, efficiency, and a positive patient

Qualifications

• High School Diploma or GED required.
• 1-2 years of medical office or customer service experience preferred.
• Excellent communication and patient-service orientation.

Responsibilities

• Greet patients and visitors professionally.
• Check in patients and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones and route messages appropriately.
• Collect payments and assist with billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Collaborate with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Greeting patients

Phone screening

Insurance verification

Billing support

Office coordination

Education

High School Diploma or GED

Tools

MyChart

Billing systems

Job description

Trinity Health IHA Medical Group in Michigan is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will welcome visitors, verify registration and insurance, and schedule appointments.

This full-time, day-shift role supports billing, MyChart, and day-to-day office operations, working closely with providers and staff to deliver outstanding patient experience. Join a mission-driven team that values compassionate care, efficiency, and a positive patient