Patient Services Coordinator - Medical Office Front Desk

500 Baystate Wing Hospital; Colorado Springs (CO); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance and CEUs

Paid time off

Job summary

Baystate Health is seeking a Full-time Patient Service Representative to join our Primary Care team in Palmer, MA. The role involves greeting patients, checking in and out, and handling copays, with responsibilities including insurance verification and handling calls and faxed documents.

The position requires high school education or GED, with prior medical office experience preferred. Candidates should have strong interpersonal skills and be comfortable in a fast-paced setting, with proficiency

Qualifications

• GED or HiSET (Required)
• At least 6 months in a medical office setting (preferred)
• Great interpersonal skills in a fast-paced environment
• Medical terminology knowledge
• Keyboard proficiency
• Microsoft Office proficiency
• Scheduling systems familiarity
• Medical records knowledge (electronic and paper)
• Billing knowledge
• Basic math skills
• Language, reading and writing abilities
• Customer service experience

Responsibilities

• Greet patients and handle check-in/check-out processes
• Request copays and verify insurances
• Answer phones and fax medical documents

Skills

Interpersonal skills

Fast-paced environment

Customer service

Reading and writing

Language

Basic math

Medical terminology

Keyboard

Scheduling systems

Greet patients

Education

GED or HiSET

Tools

Microsoft Office

Billing software

Job description

Baystate Health is seeking a Full-time Patient Service Representative to join our Primary Care team in Palmer, MA. The role involves greeting patients, checking in and out, and handling copays, with responsibilities including insurance verification and handling calls and faxed documents.

The position requires high school education or GED, with prior medical office experience preferred. Candidates should have strong interpersonal skills and be comfortable in a fast-paced setting, with proficiency