Patient Access & Clinic Support Specialist

Provider Careers at Bronson Medical Group; Battle Creek (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Internal Medicine in Battle Creek is seeking a Practice Support Assistant (Clinic Receptionist) for full-time 40 hours weekly. You will greet patients, answer phones, schedule appointments, and handle check-ins in a fast-paced medical office.

The role requires a high school diploma or GED and 3–6 months of related experience; proficiency with office software (MISYS/Tiger or similar) and a commitment to confidentiality are essential. Teamwork and excellent customer service are valued.

Qualifications

• High school diploma or GED required; 3–6 months related experience preferred.
• Familiarity with basic office software and patient data entry is a plus.
• Experience with hospital/clinic management systems is beneficial.

Responsibilities

• Answer phones, greet patients, schedule, and check-in.
• Enter charges and process co-payments using MISYS/Tiger or similar.
• Maintain patient records and ensure confidentiality.
• Support department with light clerical duties and office tasks.
• Coordinate patient appointments, tests, and referrals.
• Demonstrate professional communication and excellent customer service.

Skills

Keyboarding

Computer skills

Customer service

Professional communication

Education

High school diploma or GED

3-6 months related experience

Tools

Medic/Misys/Tiger

Job description

Bronson Internal Medicine in Battle Creek is seeking a Practice Support Assistant (Clinic Receptionist) for full-time 40 hours weekly. You will greet patients, answer phones, schedule appointments, and handle check-ins in a fast-paced medical office.

The role requires a high school diploma or GED and 3–6 months of related experience; proficiency with office software (MISYS/Tiger or similar) and a commitment to confidentiality are essential. Teamwork and excellent customer service are valued.