Patient Services Coordinator - Medical Office Receptionist

Talentify; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Tuition reimbursement

Student loan forgiveness

Job summary

Texas Health Resources is seeking a Medical Office Receptionist for the Family Care 18145 clinic in Texas. This full-time role involves patient check-in, scheduling, and handling insurance information within an EMR system.

The position requires a high school diploma and healthcare or customer service experience in a clinical setting, with typical hours Monday–Friday, 7:15am–4:15pm. Benefits include a strong health and retirement package.

Qualifications

• High School Diploma or Equivalent required.
• 6 months healthcare or customer service experience in a clinical setting or office environment preferred.
• Ability to perform patient check-in/check-out, collect payments, and manage documentation.

Responsibilities

• Performs patient check-in at the time of visit and completes all paperwork to ensure efficient admitting.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access materials into the electronic medical record.
• Prepare charts for patient appointments with complete information.
• Conduct all duties related to patient check-out including pricing and follow-up appointments.
• File and retrieve records and assist with registration documents in EMR.
• Confirm next day appointments and inform patients of required documentation and time-of-service details.
• Follow up with patients regarding Missed Appointment Policy and related communications.
• Perform other duties as assigned.

Skills

Healthcare experience

Customer Service experience

Education

High School Diploma or Equivalent

Job description

Texas Health Resources is seeking a Medical Office Receptionist for the Family Care 18145 clinic in Texas. This full-time role involves patient check-in, scheduling, and handling insurance information within an EMR system.

The position requires a high school diploma and healthcare or customer service experience in a clinical setting, with typical hours Monday–Friday, 7:15am–4:15pm. Benefits include a strong health and retirement package.