Patient Services Coordinator, Medical Office

CommonSpirit Health; Rancho Cordova (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

CommonSpirit Health in California is seeking a Medical Office Professional to serve as the welcoming front-line ambassador and administrative hub for the clinic. You will manage communications, verify insurance, schedule appointments, and handle patient demographics while maintaining patient confidentiality and accuracy.

You will use our electronic system to coordinate tasks, respond promptly to inquiries, and support high-quality customer service.

Qualifications

• High school diploma or GED required.
• Experience in outpatient setting or medical office preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Greet patients and serve as primary contact with excellent customer service.
• Verify insurance and update patient demographics.
• Schedule appointments using the electronic system.
• Manage calls, messages, and communications for stakeholders.
• Maintain HIPAA compliance and accurate documentation.

Skills

Customer service

Phone handling

Communication skills

Data entry

Education

High School Diploma or GED

Tools

EMR system

Job description

CommonSpirit Health in California is seeking a Medical Office Professional to serve as the welcoming front-line ambassador and administrative hub for the clinic. You will manage communications, verify insurance, schedule appointments, and handle patient demographics while maintaining patient confidentiality and accuracy.

You will use our electronic system to coordinate tasks, respond promptly to inquiries, and support high-quality customer service.