Patient Services Coordinator - Medical Office

Medical University Hospital Authority (MUHA); New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employer Sponsored Retirement Plan

Paid time off

Parental leave

Tuition reimbursement

Wellbeing resources

Employee discounts

Job summary

MUSC Community Physicians (MCP) seeks an energetic front desk administrative coordinator to ensure smooth clinic operations across scheduling, registration, billing, and patient services. You will manage phone lines, collect payments, and coordinate daily clinic prep and referrals in a fast-paced healthcare environment.

The role includes patient check-in/out, charge posting, and working with interpreters as needed, contributing to high-quality patient experience within the MUSC health network.

Qualifications

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a CNA; or completion of a Nursing Assistant or Medical Assistant course; or EMT/Paramedic; or Bachelor's degree.

Responsibilities

• Provide front desk operations for the physician medical office, including scheduling and patient registration.
• Answer multi-line telephones and collect payments for clinical services.
• Coordinate daily clinic prep, patient check in/out, and scheduling of interpreters when needed.
• Post charges, manage cash, and handle referrals and communications with patients.

Skills

Customer service

Telephone triage

Registration and billing

Cash handling

Education

High school diploma or equivalent

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor's degree

Job description

MUSC Community Physicians (MCP) seeks an energetic front desk administrative coordinator to ensure smooth clinic operations across scheduling, registration, billing, and patient services. You will manage phone lines, collect payments, and coordinate daily clinic prep and referrals in a fast-paced healthcare environment.

The role includes patient check-in/out, charge posting, and working with interpreters as needed, contributing to high-quality patient experience within the MUSC health network.