Patient Services Coordinator - Medical Office

Socket.dev; Lawrence (KS); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Retirement Savings Plan

Long Term Disability (LTD)

Paid Time Off

Job summary

Capital Health in Lawrence, KS is seeking a patient service representative to manage front desk operations, registrations, and financial transactions with a focus on accurate records and output. The role emphasizes courteous patient interaction, HIPAA compliance, and efficient handling of insurance and demographics information.

The position requires at least a High School diploma and 3 years in a medical office or hospital setting, with preferred EHR experience.

Qualifications

• High School diploma or equivalent.
• Three years related experience in medical office or hospital setting.
• Experience with electronic health records preferred.

Responsibilities

• Manages front desk registration and patient flow for efficient service.
• Handles multi-line calls and routes to appropriate area.
• Reviews issues with providers and refers complex cases to Director/Manager.
• Prepares for day by reviewing eligibility and reports; sets up new patient charts.
• Collects co-payments and balances at check-in and at check-out.
• Ensures HIPAA compliance and accurate data in the EMR system.
• Schedules follow-up appointments and manages related tasks.

Job description

Capital Health in Lawrence, KS is seeking a patient service representative to manage front desk operations, registrations, and financial transactions with a focus on accurate records and output. The role emphasizes courteous patient interaction, HIPAA compliance, and efficient handling of insurance and demographics information.

The position requires at least a High School diploma and 3 years in a medical office or hospital setting, with preferred EHR experience.