Patient Services Coordinator - Medical Office

AdventHealth; Hendersonville (NC); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Résumé du poste

AdventHealth in Hendersonville, NC is hiring for a front desk/medical records support role. You will greet patients, manage check-in, schedule appointments, collect insurance information, and assist with medical record requests to support patient care.

The position requires a High School Diploma or equivalent and 1+ years of related experience preferred. Day shift, Monday to Friday, with competitive benefits and training opportunities.

Qualifications

• High School diploma or equivalent required.
• 1+ years related experience preferred.

Responsabilités

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including documentation of the call.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.

Formation

High School Grad or Equiv

Description du poste

AdventHealth in Hendersonville, NC is hiring for a front desk/medical records support role. You will greet patients, manage check-in, schedule appointments, collect insurance information, and assist with medical record requests to support patient care.

The position requires a High School Diploma or equivalent and 1+ years of related experience preferred. Day shift, Monday to Friday, with competitive benefits and training opportunities.