Patient Services Coordinator – Medical Front Desk (Travel Required)

The US Oncology Network; Chicago Ridge (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

Healthcare Reimbursement Accounts (HR/

Health Savings Accounts (HAS)

Dental

Vision

Life Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Employee Assistance Program (EAP)

Commuter Benefits

401(k)

Wellness Program

Job summary

The Gynecologic Cancer Institute of Chicago, a division of Affiliated Oncologists, is seeking a Patient Services Coordinator to join our oncology clinic team in the Chicago area. You will professionally greet patients and visitors, register and schedule appointments, and relay messages between patients and clinical staff.

Responsibilities include verifying insurance, collecting co-pays, obtaining referrals, and maintaining patient records in a HIPAA-compliant manner.

Qualifications

• High school diploma or equivalent required.
• 18+ months front medical office receptionist experience with insurance forms and scheduling software required.
• Proficiency with computer systems including Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Ensures insurance, demographic, and eligibility information is collected and entered accurately.
• Collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipts.
• Obtains and verifies insurance verification and eligibility; secures pre-authorizations or referrals.
• Answers, screens, and responds to routine questions; routes messages appropriately.
• Schedules returning appointments and provides appointment details.

Skills

Front desk

Medical office software

Phone etiquette

Microsoft Office

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The Gynecologic Cancer Institute of Chicago, a division of Affiliated Oncologists, is seeking a Patient Services Coordinator to join our oncology clinic team in the Chicago area. You will professionally greet patients and visitors, register and schedule appointments, and relay messages between patients and clinical staff.

Responsibilities include verifying insurance, collecting co-pays, obtaining referrals, and maintaining patient records in a HIPAA-compliant manner.