Patient Services Coordinator — Medical Front Desk (On-Site)

HealthOp Solutions; Colorado; Presencial; USD 27.000 - 29.000; Jornada completa

Descripción de la vacante

HealthOp Solutions is hiring a Front Office Representative to join our medical office team in a fast-paced setting. You will greet patients, handle check-in/check-out, schedule visits, verify insurance, and maintain organized records while supporting clinicians and staff.

Ideal candidates have at least one year in medical office admin, strong communication skills, and a solid understanding of HIPAA. On-site roles at Gilbert/Mesa locations offer growth and patient-focused service.

Formación

• High school diploma or GED required.
• At least one year of medical office administration experience.
• Excellent communication, interpersonal and customer service skills.
• Strong organizational abilities with attention to detail.
• Ability to multitask and prioritize in a fast-paced healthcare setting.
• Familiarity with HIPAA regulations and patient confidentiality.
• Proficiency with computers and standard office equipment.
• Ability to work independently and with healthcare staff.
• Ability to complete applicable background checks.

Responsabilidades

• Welcome patients and visitors in a friendly, courteous, professional manner.
• Manage patient check-in and check-out accurately and efficiently.
• Answer calls, respond to inquiries, maintain professional telephone etiquette.
• Address patient questions and concerns promptly and professionally.
• Maintain a clean, organized, and welcoming reception area.
• Schedule, confirm, and coordinate appointments for providers.
• Prepare and maintain daily provider schedules for efficient flow.
• Register new patients and verify demographic and insurance information.
• Maintain patient records, assist with administrative tasks and reports.
• Ensure HIPAA compliance in handling PHI and documentation.

Conocimientos

Customer service

Organizational skills

Multitasking

Communication skills

Teamwork

HIPAA awareness

Interpersonal skills

Professionalism

Educación

High school diploma or GED

Herramientas

EMR/EHR

Descripción del empleo

HealthOp Solutions is hiring a Front Office Representative to join our medical office team in a fast-paced setting. You will greet patients, handle check-in/check-out, schedule visits, verify insurance, and maintain organized records while supporting clinicians and staff.

Ideal candidates have at least one year in medical office admin, strong communication skills, and a solid understanding of HIPAA. On-site roles at Gilbert/Mesa locations offer growth and patient-focused service.