Patient-Centric Medical Front Office Coordinator

Gilbert Center; Gilbert, Northern (AZ, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Life insurance

Job summary

Gilbert Center for Family Medicine in Gilbert, AZ is seeking a Medical Front Office Coordinator to be the first point of contact for patients. This full-time, on-site role supports scheduling, check-in/check-out, payments, and basic EMR documentation in a fast-paced private practice.

The ideal candidate has 1–2 years in a medical office, strong communication skills, and familiarity with NextGen EMR. Benefits include health coverage, retirement, and PTO.

Qualifications

• Minimum 1–2 years of experience in a medical office setting.
• Excellent verbal and written communication skills.
• Proficiency with medical software and patient scheduling systems.

Responsibilities

• Schedule and confirm patient appointments.
• Assist patients at check-in and check-out with professionalism and care.
• Collect patient copays, coinsurance, and deductibles.
• Answer and triage incoming phone calls.
• Document patient communications in the EMR.
• Coordinate medical records requests.
• Update lab orders.
• Process referrals and prior authorizations.
• Route incoming faxes and documents to team members.

Skills

Medical office experience

Strong communication

Interpersonal skills

Education

Bachelor's degree

Tools

NextGen EMR

Job description

Gilbert Center for Family Medicine in Gilbert, AZ is seeking a Medical Front Office Coordinator to be the first point of contact for patients. This full-time, on-site role supports scheduling, check-in/check-out, payments, and basic EMR documentation in a fast-paced private practice.

The ideal candidate has 1–2 years in a medical office, strong communication skills, and familiarity with NextGen EMR. Benefits include health coverage, retirement, and PTO.